![how to send read receipt outlook 2010 how to send read receipt outlook 2010](http://sstut.com/i/Automatic-read-receipt-requests-and-handling.png)
This is what causes the receiver of the request to see this pop-up in Outlook: This is an important distinction as it is the read receipt request that causes the receiver to generate a Read Receipt. Going back to the RFCs (I'll be quick I promise) there is a difference between the actual read receipt itself and the read receipt request (same goes for delivery reports and the initial delivery report request).Ī read receipt request contains a Disposition-Notification-To header like the one below: What adding that key to the metabase actually accomplishes is stripping of the Disposition-Notification-To mime header from incoming read receipt requests. They do NOT stop internal users from sending read receipts to each other or from requesting read receipts of external users. Still with me? Ok so if we circle back to the original Exchange 2003 kb it should be noted that those instructions only prevent INCOMING read receipts from entering your org. The mime content type of a delivery report is a multipart/report report-type=delivery-status.Ī read receipt is defined in RFC 2298 and has a mime content type of multipart/report report-type=disposition-notification.Īctual read receipt found in the wild below:Ī further thing to note is that delivery reports originate from the system administrator or postmaster or Microsoft Exchange Recipient account (depending on which version of Exchange we are talking about) while Read Receipts come from the recipient that has requested a receipt. A delivery report is defined in RFC 1891.
![how to send read receipt outlook 2010 how to send read receipt outlook 2010](https://www.msoutlook.info/pictures/read-receipt-request-inbox.png)
Without getting too much into RFCs, a read receipt is not a delivery report. While you are reading that you may notice the first sentence which mentions how editing the Remote Domain "Do not send delivery reports" will NOT block read receipts from entering/leaving your org (told you we'd come back to that). You can read about this in all its glory here. As you know all the relevant settings were kept in the IIS metabase (taken from AD during the DS2MB 1 way process or natively there) so when it was requested that the ability to block read receipts be put into the product we obliged with a hotfix that allowed the creation of a key in the metabase to block these (after it was discovered that checking off "Do not send delivery reports" on the remote domain object did not accomplish this. In Exchange 2003 we used the IIS SMTP engine.
#HOW TO SEND READ RECEIPT OUTLOOK 2010 HOW TO#
To learn how to turn on these options for all e-mail messages that you send, see Be notified when messages are delivered or read.A question that comes up often enough to merit a post is: "How does one block read receipts from leaving or entering my org?"Īnd to answer that we need to go into the way back machine to Exchange 2003. Under Voting and tracking options, select the Request a delivery receipt for this message or the Request a read receipt for this message check box.
![how to send read receipt outlook 2010 how to send read receipt outlook 2010](https://www.msoutlook.info/pictures/owa-2010-message-options.png)
In addition, the recipient's e-mail program might not support read receipts. If the message is read-only in the Reading Pane, a read receipt may not be sent.
![how to send read receipt outlook 2010 how to send read receipt outlook 2010](https://www.saleshandy.com/wp-content/uploads/2021/10/Outlook-read-receipt-1.png)
The message recipient might determine whether a read request has been requested and decline to send one. However, do not rely solely on these receipts. The contents of the message notifications are then automatically recorded in the original message in your Sent Items folder. In both cases, you receive a message notification when your message is delivered or read. A read receipt tells you that your message has been opened. A delivery receipt tells you that your e-mail message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read it.